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How to install OTRS (Open source Ticket Request System) in Debian   
Wednesday, April 04 2007 @ 03:00 PM CST
Contributed by: david23

HowtoOTRS is an Open source Ticket Request System (also well known as trouble ticket system) with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries.

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